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Have a question about GoMingle, need a hand setting up your event, or just want to know more? Our team is here to help.

Not sure what you need yet? Take a look at our plans and packages to find the perfect fit for your next event.

Frequently Asked Questions

Do guests need to download an app to upload photos and videos?

No! Guests can instantly upload their media by scanning the QR code using their phone's camera or browser. No app, no download, no hassle.

What happens when a media upload expires?

All uploaded photos and videos are stored on GoMingle for 45 days from the date they are uploaded, regardless of the plan you choose. Once media has expired, it cannot be recovered.

For example, media uploaded on January 1st will expire and be permanently deleted from GoMingle on February 15th.

Want to keep your memories forever? Download your photos and videos before they expire.

What happens when an Event Page expires?

Your Event Page is available for as long as your chosen plan allows.

Once your Event Page reaches its expiration date, based on your event date:

✅ Guests will no longer be able to access the upload page.
✅ No new photos or videos can be uploaded.

Be sure to download all your memories before your Event Page expires!

What is Media Storage?

GoMingle allows you to connect your Google Drive account so your guests’ uploaded photos and videos can be automatically saved to your Drive - keeping your memories safe and accessible even after your GoMingle Event Page expires.

Can I download all photos and videos at once?

Absolutely! GoMingle makes it easy with one-click bulk download, so you can save all your event photos and videos at once - in high quality and without the extra work of downloading them individually.

Can guests view and download each other's photos and videos?

The event host can customise the experience to suit their event - choosing whether guests can upload media, view shared photos and videos, or download them.

Can businesses and event planners use GoMingle?

Yes! Businesses such as event venues, wedding planners, clubs, and more can use GoMingle to collect photos and videos from their guests and customers - turning real moments into engaging content that can be shared, showcased, and used for promotion.

Can I customise my Event Page?

Yes! Make your Event Page your own with a custom event name, cover photo, and even personalised branding options (for businesses).

Does this work anywhere in the world?

Yes! GoMingle works worldwide across mobile phones, tablets, laptops and desktops. All your guests need is an internet connection to join in, upload, and share memories.

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